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TurnUp World Knowledge Base
Support
Support
Help with technical problems, bugs, or questions about features.
I need support – what now?
Technical issues
TurnUp is slow or not loading
An error message appears – what should I do?
How to fix errors when creating a new last-minute appointment
Patients disappear from the waiting list.
Unable to send last-minute from DentAdmin
Waiting list issues
No patients showing in my waiting list – what should I do?
A client is linked to the wrong service provider.
Notifications & communication
Reminder emails or SMS messages are not being sent
What to do when your SMS credit runs out in TurnUp World
Our SMS/text limit has been reached.
Why aren't the SMS messages opened?
A customer takes a last-minute and is invited again.
Integrations & connections
The connection with DentAdmin no longer works
![MicrosoftTeams-image (28).png]](https://27075283.hs-sites-eu1.com/hs-fs/hubfs/MicrosoftTeams-image%20(28).png?width=85&height=85&name=MicrosoftTeams-image%20(28).png)