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TurnUp is slow or not loading
Do you notice that TurnUp is slow or freezing? Follow this checklist to rule out the most common causes yourself.
Try this first
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🔄 Restart your browser and try again
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🧹 Clear your cache and cookies
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🕵️ Try TurnUp in an incognito/private window
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📶 Check your internet connection
Browser requirements
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Preferably use Google Chrome or Microsoft Edge
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Make sure your browser is up to date
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Close other open TurnUp tabs or sessions
Does it work for your colleagues?
If your colleagues don’t have any issues:
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Check your login details
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Try on another device
Still slow?
Contact us via 📧 support@turnup.be or fill in the support widget on our website, and include:
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A screenshot of the issue
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Your browser + version
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The date/time the problem occurred
Our support team will get back to you within 1 business day at the latest.