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An error message appears – what should I do?
Error messages can be frustrating, but most of the time they are easy to fix. Here’s what to do when TurnUp shows an error message.
What to do when you see an error?
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📸 Take a screenshot of the error message
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📝 Write down or copy the error code or message
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🔄 Try the action again
Common error types
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“Last-Minute cannot be scheduled”
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“No patients visible on waiting list”
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“SMS not sent”
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“Synchronization failed”
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…
When to contact us?
If the issue persists or occurs for multiple users, please report it:
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📧 Email support@turnup.be
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🌐 Use the support widget on our website
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➕ Include the error message and screenshot