I have unsubscribed via the unsubscribe link in the SMS or email, but still receive notifications when an appointment or time slot becomes available. Why is this?
Explanation:
When you unsubscribe via the unsubscribe link, your entry is only removed from the waiting list once. However, it is possible that you are listed multiple times. This often happens if you have multiple appointments. In that case, you will still receive notifications for the remaining entries.
Solution:
The administrator removes the patient from the waiting list via their portal.
How?