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How to modify my company details in TurnUp World

Keeping your company details up to date ensures that patients receive clear and correct communication from your practice.

⚙️ How does it work?

Step 1: Open TurnUp World

  1. Go to TurnUp World and log in using your personal account credentials.
  2. Navigate to the Account tab within the Organization module.

Step 2: Review and update your company details

You can review and update the following information:

  • Company name
    This is the name patients will see in notifications related to the waitlist, last-minute appointments, and other communications. Make sure it is written exactly as you want it to appear.
  • Head office address
    This address appears in communication sent to your patients. Make sure it is correct so patients know exactly where to go.
  • Phone number
    The phone number patients can call to reach your practice.
  • Email address
    All TurnUp communication (such as last-minute bookings, system notifications, and error messages) will be sent to this email address. Make sure this is an address your team checks multiple times a day.

Step 3: Save your changes

account-information

✅ Why is this important?

  • Patients recognize your practice more easily in notifications.
  • Communication remains clear and professional.
  • Important messages about bookings or issues are not missed.