Service provider (Dentist, Veterinary, Hairdresser, ..)
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      2. FAQ
      3. Service provider (Dentist, Veterinary, Hairdresser, ..)

      Required phone number

      In TurnUp, it is mandatory to add a phone number to each patient profile. This number ensures that contact information is complete and supports communication options. However, we understand that some patients prefer not to share a mobile number or may not have one. In such cases, it is possible to enter a landline number.

       

      Important: When a landline number is provided, it will not be used to contact the patient by phone. Instead, the patient will receive all communications via email or through the app, available for download to facilitate ongoing communication and follow-up.

       

      Summary:

      • A phone number is required for each patient profile.
      • A landline number can be entered if no mobile number is available.
      • Contact is made via email or through the app, not via the landline number.