1. TurnUp Knowledge Base
  2. FAQ
  3. Service provider (Dentist, Veterinary, Hairdresser, ..)

A client is linked to the wrong service provider.

The issue causing patients to not be correctly linked to their provider arises when the specific provider is not registered as an employee in TurnUp.

💡 It is crucial that all individuals you utilize for TurnUp are registered on app.turnup.be.

Wondering how to add an employee? Simply navigate to the 'add an employee' section.